Swissotel Makkah

Our recent stay at Swissôtel Makkah was nothing short of extraordinary, thanks to its exceptional location and the breathtaking view of the Kaaba that left us in awe. Situated just steps away from the Masjid al-Haram, the hotel’s proximity to the Holy Mosque made our spiritual journey seamless and deeply fulfilling. Waking up to the sacred sight of the Kaaba from our room was a profoundly moving experience—one we will cherish forever. The culinary offerings at the hotel were a delightful surprise. From lavish international buffets to authentic Arabian delicacies, every meal felt like a celebration of flavors. The iftar and suhoor spreads were particularly impressive, blending quality, variety, and presentation to perfection. What truly stood out, however, was the heartwarming hospitality of the staff. Their attentiveness, warmth, and dedication to ensuring our comfort made us feel genuinely valued. Whether it was accommodating special requests or offering thoughtful gestures, the service exceeded our expectations..

Best thing about the hotel was the Kaabah view from the room IF you have booked it that is Comfortable beds. Massage chairs on floor P8 10 riyal for 10 mins 👍🏼 Location to masjid Al haram. Can access from entrance and also the clock tower shopping centre.

I stayed with my two kids, room size is good for 4 people. Although from the picture is really hard to tell if the bed is fit for two people but bed is really good size. Each bed can fit two people easily. Amnities are very modern and clean. Also you can hear the azan and pray in the room speaker which is linked to haram. I had breakfast included with my booking. Breakfast had very good variety kids loved it. Hotel services is exceptional. Whatever you need they provide you in few minutes. Even we didn't have to buy drinking water. Some people was moaning about Wi-Fi but I received seamless service. The good thing hotel has two exit. One exit is through the mall and get out from clock tower and you will be right on the mosque ground which takes around 5 minutes. If you have kids and use a stroller then I would recommend to use the other exit which is the main road and it goes straight to the masjid ramp. You can go upstairs with the stroller straight away. Just one straight road. From door to masjid it's five to seven minute. The hotel has a prayer hall for men and women both which is really good if you can't make it to the mosque and they pray with the haram there is no imam. I would recommend this hotel especially if you have kids it's very close to haram.

The stay was very good and a perfect location when you are coming to perform Umrah or visit Haram. The breakfast was nice and I would highly recommend room service - the food was fabulous! During checkout, I had ordered a taxi from outside - lesson learned that always book a taxi through the hotel especially when travelling back to Jeddah as the entrance to the hotel parking is at times, not allowed for outside taxis and it can be very stressful. However, in my case, Mahmood Al Haq from concierge came to the rescue who went out of his way to help get the driver by directing him and myself, in addition to taking care of our luggage and my elderly mother to get the taxi in time to get to the airport. I will always be grateful to Mahmood for his help and hope I can personally thank him someday when I visit next Insha'Allah - a reason for me to go back and stay at the same hotel :)

The hotel was an excellent choice, offering a wonderful experience overall. The restaurant, in particular, was absolutely amazing, surpassing expectations. The chef Ahmad Barbarie, stood out for their exceptional skills and their willingness to go the extra mile. Not only did the chef create delicious dishes, but they also took the time to explain the intricacies of each creation. Their passion for their craft shone through as they lent a helping hand to their colleagues, ensuring that all the food was presented beautifully. It was truly a unique and delightful dining experience at this hotel